Privacy Policy

Our Commitment

Jin Bei Li Metal (Suzhou) Co., Ltd ("JBL Metal", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.jblmetal.com or contact us for business purposes.

Information We Collect

We collect information you provide directly to us, including:

• Name, company name, and job title
• Email address and phone number
• Project details, technical drawings, and specifications you submit
• Messages and correspondence sent through contact forms
• Country and region for shipping and logistics purposes

We also collect information automatically when you visit our website:

• IP address and browser type
• Pages visited and time spent on each page
• Referring website and search terms
• Device type and operating system

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide technical project support
• Prepare quotations, samples, and product recommendations
• Process orders and manage production timelines
• Send project updates and shipment notifications
• Improve our website and user experience
• Comply with legal obligations under Chinese law and international trade regulations
• Measure advertising effectiveness via Google Analytics, Google Ads, and Facebook Pixel

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and measure website performance. The following third-party services are active on this website:

• Google Analytics (G-XJ6YSF37JW) — tracks website traffic, user behaviour, and page performance
• Google Tag Manager (GTM-PGQVCRQ8) — manages all tracking scripts from a single container
• Google Ads — measures conversions from paid advertising campaigns
• Facebook Pixel — measures conversions from Meta advertising and enables remarketing

You may disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

Data Sharing & Disclosure

We do not sell, trade, or rent your personal information. We may share your information with:

• Service providers — logistics partners, payment processors, and IT infrastructure providers who assist in operating our business
• Legal authorities — when required by Chinese law, court order, or government regulation
• Business transfers — in connection with a merger, acquisition, or sale of company assets

International Data Transfers

JBL Metal is based in Suzhou, China. When you contact us from Europe, South America, or other regions, your data may be transferred to and processed in China. We ensure all transfers comply with applicable data protection laws including:

• China's Personal Information Protection Law (PIPL)
• EU General Data Protection Regulation (GDPR) for European visitors
• Brazil's Lei Geral de Proteção de Dados (LGPD) for Brazilian visitors

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including:

• Active project enquiries: retained for the duration of the project plus 3 years
• Customer records: retained for 7 years in accordance with Chinese accounting regulations
• Website analytics data: retained for 26 months (Google Analytics default)
• Marketing data: retained until you unsubscribe or request deletion

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access your personal information we hold
• Right to correct inaccurate or incomplete data
• Right to request deletion of your personal data
• Right to object to or restrict processing
• Right to data portability
• Right to withdraw consent at any time

To exercise any of these rights, please contact us at info@jblmetal.com. We will respond within 30 days.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

• Company: Jin Bei Li Metal (Suzhou) Co., Ltd
• Email: info@jblmetal.com
• Phone: +86 159 5113 7160
• Website: www.jblmetal.com